Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge Exterior photoProtea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge Exterior photoProtea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge Exterior photo

Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge – A Favorite for Families in Durban

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From$101 /night
Check-in
22Sept
Check-out
23Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

14 Palm Boulevard, Durban, 4032
-
Near the sandy beaches
Great
8.7
9.3
/10
4.0
4.0
/5

Surf-inspired hotel opposite Gateway Theatre of Shopping in Umhlanga Ridge

Rooms & Design

The hotel offers 205 individually furnished rooms with premium bedding, air conditioning, and a 60's surf-inspired design that creates a nostalgic beach atmosphere. Room types include Standard King Rooms, Standard Twin Rooms, Bi-level Lofts with a separate sleeping area, and Two-Bedroom Apartments with kitchenettes. Guests staying in the loft apartments benefit from a two-level layout with a living room downstairs and a king-size bed upstairs.

Dining

The hotel's sophisticated restaurant serves breakfast, lunch, and dinner with an outdoor deck overlooking a tranquil garden. A second restaurant offers global cuisine, and the bar provides unique cocktails and wine/champagne options. The breakfast buffet includes made-to-order eggs, fresh fruits, and a wide variety of proteins, with kids' meals available for younger guests.

Recreation

A rooftop swimming pool offers views of the surroundings, while an outdoor pool on the ground level provides additional swimming space. The fitness centre is equipped for workouts, and the spa offers treatments for relaxation. Guests can also enjoy live music performances, nightclub/DJ events, happy hour, and board games on-site.

Location & Business

The hotel sits opposite the Wavehouse and the Gateway Theatre of Shopping, with restaurants and a Spar supermarket within a two-minute walk. King Shaka International Airport is 15 minutes away by car, and Umhlanga Main Beach is a five-minute drive. Flexible event spaces accommodate up to 100 delegates with modern audiovisual technology, and a 24-hour front desk offers currency exchange and express check-in/check-out.

Family & Accessibility

Family rooms and two-bedroom apartments make traveling with children comfortable, with board games and kids' meals available. The hotel provides wheelchair-accessible facilities including a lower bathroom sink, raised toilet, grab rails, and tactile signs for visually impaired guests. A 24-hour security system with CCTV in common areas and key card access ensures safety throughout the property.

Highlights

Design: 60's surf-inspired theme with nostalgic atmosphere

Rooms: 205 individually furnished rooms including Bi-level Lofts and apartments

Dining: 2 restaurants with outdoor seating and made-to-order breakfast

Recreation: Rooftop pool, fitness centre, and spa

Location: Opposite Gateway Theatre of Shopping, 15 min from airport

Business: Event spaces for up to 100 delegates with AV technology

Safety: Extra water storage and UV water treatment systems

“I was immediately struck by the modern, airy feel and the impeccable cleanliness. The location is a real asset, with convenient access to both shopping and the airport, plus I noted several comments on the exceptional service and particularly enjoyed the sound of the relaxing pool area. This seems a smart choice for travellers seeking both comfort and convenience in Durban.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Guest room 1 Double
    2 persons
    22 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Bi-level Loft
    2 persons
    56 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Standard King Room
    2 persons
    22 sq. feet
    1 King-size bed
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Private parking is possible on site at ZAR 65 per day.

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge offers a delightful selection of dining options that celebrate local flavors and a modern take on South African cuisine. Guests can relish comfort food in a vibrant setting, perfect for family gatherings or relaxed dining experiences.
  • Restaurant #1

    South African with a focus on local flavors
    Ambiance
    A family-friendly modern space that invites guests to unwind and enjoy their meals
    Key Offerings
    Highlights include Durban bunny chows, gourmet burgers, and iconic milkshakes that capture the essence of local cuisine
    Reservation
    Not needed
    Open daily from 10:30 AM to 10:00 PM
  • Breakfast Room

    South African with gluten-free and dairy-free options
    Ambiance
    A cozy and modern dining area perfect for starting the day with a hearty breakfast
    Key Offerings
    Enjoy a scrumptious breakfast spread featuring local dishes, accommodating various dietary preferences
    Reservation
    Not needed
    Open daily from 6:30 AM to 10:30 AM, with extended hours on weekends until 11:00 AM

Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge Location

14 Palm Boulevard, Durban, 4032
Explore Durban
Local Discoveries
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Gateway Theatre of Shopping
11 minutes' walk
A retail paradise featuring over 400 stores, cinemas, and an indoor adventure park. Perfect for family fun and shopping.
Umhlanga Main Beach
30 minutes' walk
Vibrant beach known for its golden sands and warm waters. Enjoy swimming, sunbathing, and the iconic Umhlanga lighthouse.
Natal Shark Board
11 minutes' walk
Educational center dedicated to shark conservation, featuring informative displays. Visitors can learn about marine life and safety.
Whalebone Pier
30 minutes' walk
Scenic pier offering panoramic views of the ocean and nearby beach. Ideal for photography and leisurely strolls.
Wavepark Gateway
9 minutes' walk
An exciting water park with surfing and water slides. Perfect for thrill-seekers and family fun on hot days.
Umhlanga Lagoon Nature Reserve
10 minutes' drive
Stunning reserve featuring walking trails and diverse flora and fauna. A serene spot for nature lovers and birdwatchers.
My Diners
3 minutes' walk
Casual eatery known for its hearty breakfasts and burgers. Family-friendly with a cozy atmosphere.
Barrio
3 minutes' walk
Vibrant spot offering Mexican cuisine. Known for broiled tacos and a lively ambiance. Great for a casual bite.
Mozambik Gateway
5 minutes' walk
Cozy restaurant serving flavorful Mozambican cuisine. Signature dishes include peri-peri chicken and seafood platters.
Barnyard Theatre
9 minutes' walk
Live entertainment venue featuring musicals and concerts. Great for a fun night out with friends or family.
Ster-Kinekor
5 minutes' walk
Modern cinema showcasing the latest films. Comfortable seating and a variety of snacks make for an enjoyable experience.
Tips on navigating the city
  • City Centre
    Durban 24 min  ·  9.6 mi
  • Airports
    King Shaka International (DUR) 32 min  ·  12.9 mi
    Pietermaritzburg (PZB) 132 min  ·  54.4 mi
  • Train
    Durban Railway Station 22 min  ·  8.8 mi
    Bayhead Railway Station 30 min  ·  12.2 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at ZAR 65 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of ZAR 260.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Xhosa, Zulu
Number of floors:
6
Number of rooms:
223
Former name
protea hotel by marriott fire & ice! durban umhlanga ridge

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 510 verified reviews
8.7 /10
Great
88 %
Recommend
Breakfast
8.7/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.9/10
Free Wi-Fi
8.2/10
Location
9.2/10
Paid Wi-Fi
8.2/10
Staff
9.3/10
Value for money
8.8/10
Pros
Cute staff
Comfortable bed
Perfect location
Cons
Room issues
Guest reviews
based on 1270 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge
What are the check-in and check-out times at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Check-in is from 14:00 and check-out is by 11:00.
How far is Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge from King Shaka International Airport?
The hotel is approximately 15 km from King Shaka International Airport, which is about a 23-minute drive.
What dining options are available at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
The hotel features an on-site restaurant serving breakfast, lunch, and dinner with outdoor seating options overlooking a tranquil garden.
Is there a fitness center at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Yes, the hotel has a fitness center available for guests.
What attractions are near Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Nearby attractions include Gateway Theatre of Shopping (0.3 km), Umhlanga Main Beach (0.5 km), and Moses Mabhida Stadium (3 km).
Does Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge have a pool?
Guests can enjoy a rooftop swimming pool at the hotel.
What are the amenities available in the rooms at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Rooms are equipped with air conditioning, flat-screen TVs, tea/coffee makers, and free Wi-Fi.
Is breakfast available, and what is the cost at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Breakfast is available for an additional charge of 250 ZAR.
What recreational facilities are offered at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
In addition to the rooftop pool, guests can access a golf course and children's entertainment options.
What languages are spoken by the staff at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Staff members are proficient in English.
Is there any additional security at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
The hotel provides 24-hour security for guest safety.

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