Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge – A Favorite for Families in Durban
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Key details
About the Hotel
14 Palm Boulevard, Durban, 4032,
-
Near the sandy beaches
Great
8.7
9.3
/10
4.0
4.0
/5
Loved by Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge guests
Excellent staff
Clean hotel
Delicious cake
Perfect location
Warm welcome
"It has this sort of tranquility an peaceful setting that instantly puts ur body on relax mode"
Luvendren from South Africa
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"Breakfast was amazing, the staff did a wonderful job coordinating seating arrangements even thought the breakfast buffet was packed."
Goleng from South Africa
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"The pool is massive and can accommodate alot of people."
Skhanyiso S from South Africa
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"The location of the hotel is excellent, walking distance to Gateway Mall, short drive to the beach and restaurants closer to the beach."
Nompumelelo from South Africa
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Surf-inspired hotel opposite Gateway Theatre of Shopping in Umhlanga Ridge
Rooms & Design
The hotel offers 205 individually furnished rooms with premium bedding, air conditioning, and a 60's surf-inspired design that creates a nostalgic beach atmosphere. Room types include Standard King Rooms, Standard Twin Rooms, Bi-level Lofts with a separate sleeping area, and Two-Bedroom Apartments with kitchenettes. Guests staying in the loft apartments benefit from a two-level layout with a living room downstairs and a king-size bed upstairs.
Dining
The hotel's sophisticated restaurant serves breakfast, lunch, and dinner with an outdoor deck overlooking a tranquil garden. A second restaurant offers global cuisine, and the bar provides unique cocktails and wine/champagne options. The breakfast buffet includes made-to-order eggs, fresh fruits, and a wide variety of proteins, with kids' meals available for younger guests.
Recreation
A rooftop swimming pool offers views of the surroundings, while an outdoor pool on the ground level provides additional swimming space. The fitness centre is equipped for workouts, and the spa offers treatments for relaxation. Guests can also enjoy live music performances, nightclub/DJ events, happy hour, and board games on-site.
Location & Business
The hotel sits opposite the Wavehouse and the Gateway Theatre of Shopping, with restaurants and a Spar supermarket within a two-minute walk. King Shaka International Airport is 15 minutes away by car, and Umhlanga Main Beach is a five-minute drive. Flexible event spaces accommodate up to 100 delegates with modern audiovisual technology, and a 24-hour front desk offers currency exchange and express check-in/check-out.
Family & Accessibility
Family rooms and two-bedroom apartments make traveling with children comfortable, with board games and kids' meals available. The hotel provides wheelchair-accessible facilities including a lower bathroom sink, raised toilet, grab rails, and tactile signs for visually impaired guests. A 24-hour security system with CCTV in common areas and key card access ensures safety throughout the property.
Highlights
Design: 60's surf-inspired theme with nostalgic atmosphere
Rooms: 205 individually furnished rooms including Bi-level Lofts and apartments
Dining: 2 restaurants with outdoor seating and made-to-order breakfast
Recreation: Rooftop pool, fitness centre, and spa
Location: Opposite Gateway Theatre of Shopping, 15 min from airport
Business: Event spaces for up to 100 delegates with AV technology
Safety: Extra water storage and UV water treatment systems
“I was immediately struck by the modern, airy feel and the impeccable cleanliness. The location is a real asset, with convenient access to both shopping and the airport, plus I noted several comments on the exceptional service and particularly enjoyed the sound of the relaxing pool area. This seems a smart choice for travellers seeking both comfort and convenience in Durban.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Guest room 1 Double
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Bi-level Loft
2 persons
56 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard King Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Private parking is possible on site at ZAR 65 per day.
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge offers a delightful selection of dining options that celebrate local flavors and a modern take on South African cuisine. Guests can relish comfort food in a vibrant setting, perfect for family gatherings or relaxed dining experiences.
Restaurant #1
South African with a focus on local flavors
Ambiance
A family-friendly modern space that invites guests to unwind and enjoy their meals
Key Offerings
Highlights include Durban bunny chows, gourmet burgers, and iconic milkshakes that capture the essence of local cuisine
Reservation
Not needed
Open daily from 10:30 AM to 10:00 PM
Breakfast Room
South African with gluten-free and dairy-free options
Ambiance
A cozy and modern dining area perfect for starting the day with a hearty breakfast
Key Offerings
Enjoy a scrumptious breakfast spread featuring local dishes, accommodating various dietary preferences
Reservation
Not needed
Open daily from 6:30 AM to 10:30 AM, with extended hours on weekends until 11:00 AM
Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge Location
14 Palm Boulevard, Durban, 4032,
Explore Durban
Local Discoveries
Top Attractions
Activities
Dining
Entertainment
Gateway Theatre of Shopping
11 minutes' walk
A retail paradise featuring over 400 stores, cinemas, and an indoor adventure park. Perfect for family fun and shopping.
Umhlanga Main Beach
30 minutes' walk
Vibrant beach known for its golden sands and warm waters. Enjoy swimming, sunbathing, and the iconic Umhlanga lighthouse.
Natal Shark Board
11 minutes' walk
Educational center dedicated to shark conservation, featuring informative displays. Visitors can learn about marine life and safety.
Whalebone Pier
30 minutes' walk
Scenic pier offering panoramic views of the ocean and nearby beach. Ideal for photography and leisurely strolls.
Wavepark Gateway
9 minutes' walk
An exciting water park with surfing and water slides. Perfect for thrill-seekers and family fun on hot days.
Umhlanga Lagoon Nature Reserve
10 minutes' drive
Stunning reserve featuring walking trails and diverse flora and fauna. A serene spot for nature lovers and birdwatchers.
My Diners
3 minutes' walk
Casual eatery known for its hearty breakfasts and burgers. Family-friendly with a cozy atmosphere.
Barrio
3 minutes' walk
Vibrant spot offering Mexican cuisine. Known for broiled tacos and a lively ambiance. Great for a casual bite.
Mozambik Gateway
5 minutes' walk
Cozy restaurant serving flavorful Mozambican cuisine. Signature dishes include peri-peri chicken and seafood platters.
Barnyard Theatre
9 minutes' walk
Live entertainment venue featuring musicals and concerts. Great for a fun night out with friends or family.
Ster-Kinekor
5 minutes' walk
Modern cinema showcasing the latest films. Comfortable seating and a variety of snacks make for an enjoyable experience.
Tips on navigating the city
City Centre
Durban 24 min · 9.6 mi
Airports
King Shaka International (DUR) 32 min · 12.9 mi
Pietermaritzburg (PZB) 132 min · 54.4 mi
Train
Durban Railway Station 22 min · 8.8 mi
Bayhead Railway Station 30 min · 12.2 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at ZAR 65 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of ZAR 260.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Xhosa, Zulu
Number of floors:
6
Number of rooms:
223
Former name
protea hotel by marriott fire & ice! durban umhlanga ridge
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 510 verified reviews
8.7 /10
Great
88 %
Recommend
Breakfast
8.7/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.9/10
Free Wi-Fi
8.2/10
Location
9.2/10
Paid Wi-Fi
8.2/10
Staff
9.3/10
Value for money
8.8/10
Pros
Cute staff
Comfortable bed
Perfect location
Cons
Room issues
Guest reviews
based on 1270 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge
What are the check-in and check-out times at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Check-in is from 14:00 and check-out is by 11:00.
How far is Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge from King Shaka International Airport?
The hotel is approximately 15 km from King Shaka International Airport, which is about a 23-minute drive.
What dining options are available at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
The hotel features an on-site restaurant serving breakfast, lunch, and dinner with outdoor seating options overlooking a tranquil garden.
Is there a fitness center at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Yes, the hotel has a fitness center available for guests.
What attractions are near Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Nearby attractions include Gateway Theatre of Shopping (0.3 km), Umhlanga Main Beach (0.5 km), and Moses Mabhida Stadium (3 km).
Does Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge have a pool?
Guests can enjoy a rooftop swimming pool at the hotel.
What are the amenities available in the rooms at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Rooms are equipped with air conditioning, flat-screen TVs, tea/coffee makers, and free Wi-Fi.
Is breakfast available, and what is the cost at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Breakfast is available for an additional charge of 250 ZAR.
What recreational facilities are offered at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
In addition to the rooftop pool, guests can access a golf course and children's entertainment options.
What languages are spoken by the staff at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
Staff members are proficient in English.
Is there any additional security at Protea Hotel Fire & Ice! By Marriott Durban Umhlanga Ridge?
The hotel provides 24-hour security for guest safety.